Altech GDL

ALTECH GDL's (Global Decoder Logistics) is a division of ALTECH UEC, a leading set-top box development and manufacturing house. Altech GDL was formed to deliver after sales support or decoder repair capability to Altech UEC clients globally. This support is delivered by enabling third party agents to perform repairs to Altech UEC decoders local to their country of deployment, by on site decoder repair support from Altech GDL field service support technicians or by Altech GDL establishing and running a decoder repair centre.

The spectrum of support services include:

• Repairs to all brands
• Life extension programmes
• Quality and reliability
• Hardware upgrades and modifications
• Refurbishment services
• Product reconfiguration

Key facts
Products/services: After Sales Support, Logistics, Refurbishment, Set-top Box Repairs

B-BBEE level: 2